Game changing technology to support international growth

Business Background

A provider of integrated logistics services to the world's leading players in the oil and gas exploration and production industry. A company of more than 850 employees, Peterson (United Kingdom) Ltd focus on the UK and Dutch sectors of the North Sea, and more recently setting up operations in the Gulf of Mexico with two major oil and gas operators.  Peterson focus delivering cost-effective and innovative offshore solutions that meet the highest possible standards of safety.

The Challenge

As an ongoing commitment to investing in technology to support the streamlining and improvement of operational processes, Peterson, over the last 5 years have digitised a number of their primary processes.  Starting with eCargo in 2014, eCCU in 2015, eTransport 2016 and several key projects in the pipeline across 2018 & 2019 to further enhance their eLogistics offering.

Data is knowledge and Knowledge equals insights, Peterson have started to harness the power of the data captured across the applications landscape to develop a suite of internal and external BI reports and KPIs to ensure the business remains agile, informed and ready to adjust to the intelligence provided from the applications via Power BI.  This changed the dynamic of client and internal meetings moving away from static power point presentations of data to more real time interactive data, enhancing discussions and streamlining decision making

An ERP upgrade and enhancement project was also sanctioned in 2016 seeing the business migrate from AX 2009 to 2012 and roll out ERP enhancements such as self-service holiday and absence management. 

Safety within Peterson is paramount ‘work safe, home safe’ and so an upgrade of the internal BMS and implementation of an incident reporting and management system were delivered in 2015.

The Core 29 Solution

To support all this change, Core29 provide dedicated support across the business, through Programme and project management resources as well as and Business Intelligence and Data Analyst to assist the business and the team in making sense of all the data.  The Programme Manager was assigned oversee all eLogistics projects tasked with taking command of the process; from concept, business case and partner selection to execution and delivery. 

Through introduction of a digital eLogistics layer, systems have transformed the operations. From iPads on the quayside allowing boat foreman to pull cargo weights straight from the load cells on the cranes, thus providing the most up to date manifest at all times, to devices in truck cabs allowing drivers to receive job allocations directly to tablets and provide real time updates on job status. Entire processes are now automated, while the reporting element has allowed senior management access to quayside KPI metrics like never before.

Core29's experience in the internationalisation of systems is also supporting a business process globalisation project. Its key aim is to ensure that a growing Peterson are able to support new geographic regions with the same corporate processes (incorporating appropriate associated localisation) irrespective of where they are. 


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